Privacy policy

Privacy Policy

At BeCareLove.com, we are committed to protecting the privacy of our users and customers. This privacy policy outlines the information we collect, how it is used, and how we protect your privacy.

Information Collection

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or fill out a form. This information may include your name, email address, shipping and billing address, phone number, and payment information.

We may also collect information about your browsing behavior and preferences, such as the pages you visit and the products you view, through the use of cookies and other technologies.

Use of Information

We use the information we collect to fulfill orders, provide customer support, send promotional materials and updates, and improve the user experience on our website.

We may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.

Information Sharing

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Security

We take reasonable steps to protect the security of your personal information. We use encryption technologies to protect sensitive information transmitted online, and we also protect your information offline.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

Opt-Out Policy

You may opt out of receiving promotional emails from us by following the unsubscribe link in the email or by contacting us at customercare@biocreativelabs.com.

Believe SMS Platform Privacy Policy

Effective: September 15, 2025

Carrier-required disclosure: We will not share or sell your mobile information with third parties for promotional or marketing purposes. We do not share your SMS opt-in status with third parties, except to enable service delivery or as required by law.

Information We Collect

  • Profile: first name, date of birth, time zone, preferences.

  • Contact: mobile phone number (required), email or WhatsApp (optional).

  • Service metadata: consent timestamp, delivery results, engagement, CAPTCHA score.

Use of Information

  • Deliver daily or periodic astrology-aligned SMS messages and manage your subscription.

  • Send occasional promotional campaigns (if applicable) and service notices.

  • Improve quality, safety, and fraud prevention.

Your Choices

  • Reply STOP or 1 to unsubscribe; HELP for support.

  • Email support@believe.hair to access, correct, or delete your data.

  • Data is encrypted where applicable and retained only as necessary.

  • Service is intended for individuals age 13 and older.

Contact: support@believe.hair

Changes to This Privacy Policy

We may update this privacy policy from time to time and we will post any changes on this page. This policy was last updated on February 07, 2024.

Contacting Us

If you have any questions or concerns about this privacy policy, please contact us at customercare@biocreativelabs.com.